Refund & Returns

Returns & Exchange Policy

At Abeera Apparel, we are dedicated to providing you with the best experience each time you shop with us. Your satisfaction and the quality of our products are our highest priorities, and we aim to deliver accurate, error-free, and top-quality items every time. If there is ever an issue, we strive to resolve it promptly.

Exchange Policy

Abeera Apparel does not offer returns for any products. However, products purchased from our online store can be exchanged within 7 days if:

  • The exchange request is made within the stated time frame of 7 days.
  • The customer wishes to exchange the size or color of the ordered item (subject to availability of the desired size/color).
  • The product is found to be damaged, stained, defective, or incomplete at the time of delivery.
  • The product received differs from the original order.
  • The product is unused and in its original, undamaged packaging (a carefully opened package will not be considered damaged).

The minimum time required to process an exchange is 3 to 5 working days after we receive the product. Shipping and handling charges will not be refunded in case of an exchange or refund. Please note that a replacement with a different product is not allowed.

Exchange Process

To initiate an exchange for a defective item, email pictures of the item to care@abeeraapparel.store or contact us via WhatsApp or call at +92 3061288339 within 7 days of receiving the order. Our team will review the issue individually and make every effort to resolve it promptly.

For exchanges due to product defects, the customer is responsible for one side of the shipping cost, and Abeera Apparel will cover the other side. In case of a size or color exchange, the customer is responsible for both sides’ shipping and handling costs.

Lost Shipping Policy

We monitor the status of customer shipments from dispatch to delivery in partnership with our courier services. If your order has not arrived within 7 days of dispatch, please contact our customer service team at +92 3061288339 or via email at care@abeeraapparel.store.

Order Cancellation

Abeera Apparel does not offer refunds or money-back guarantees on purchased items. Orders may be canceled for reasons such as stock unavailability or pricing errors. We also do not share customer information with third parties.

Important Notes

We strive to ensure that product images and descriptions are as accurate as possible. However, please note that there may be minor differences between the images displayed on our website and the actual products due to lighting during photography or your device’s display settings. Please review product descriptions thoroughly before placing an order.

Abeera Apparel reserves the right to revise its policies at any time in the future.